Day & Night Air Conditioning, Heating and Plumbing
  • Phoenix, AZ, USA
  • $16.00 to $21.00 DOE
  • Hourly
  • Full Time

100% paid medical, paid holidays, paid time off, industry leading retirement plan with company match, great team


Day & Night Air Conditioning & Plumbing, Inc. of Phoenix, Arizona is actively seeking a full time HVAC Residential Sales Dispatcher/Coordinator.  Can you deliver excellent customer service on the phone, evaluate customer calls and match the right Comfort Advisor to the right call?  Do you have relentless positive energy?  Do you have a desire to join a winning team to advance your career?  Are you able to prioritize tasks while providing a 5-star experience?  If the answer is "yes", we want to hear from YOU!

What We Do

We've been doing this for 41 years here in the Phoenix Metro area.  We are a team of home service experts who go the extra mile to ensure peak performance for your home's air conditioning & plumbing system in Phoenix and the surrounding Valley.  You've probably seen our trucks and our ads. Day & Night's certified tradesmen and employees are empowered to make a difference in our customers' day by making sure they are happy and satisfied. They feel good about going to work every day because they work for a company that believes in making a difference, not just a buck. Day & Night is comprised of a team of individuals that are all passionate about providing exceptional, honest service. This means Managers are available and ready to help.  We are proud of our safe and modern facility near 40th Street and Broadway in Phoenix.  We have a gym!  We have an amazing kitchen!  We have a state-of-the-art training room!  We even have covered parking!  That is just the tip of the iceberg!

Key Tasks

  • Communicate with technicians to set sales appointments.
  • Track results of all sales calls and produce daily sales report to management.
  • Work with the install & service teams to ensure the installation board is full. 
  • Learn the HVAC & plumbing business and how to prioritize customer calls.
  • Schedule sales appointments and dispatch the Sales team.
  • Ensure a quality customer experience by relaying detailed and accurate information to the Comfort Advisors.
  • Respond to customer messages and questions.
  • Follow up with open leads in an organized fashion, that will encourage customers to choose Day & Night.
  • Pre-qualify customers for financing.  
  • Work a rotating Saturday shift, approximately every 4th Saturday.
  • Participate in training so that you grow and develop as a professional.
  • Other duties as directed.

What We Offer

  • Pay rate is $16.00 to $21.00 per hour depending on experience. Our top performers are among the highest paid in the Phoenix area!
  • Spiffs
  • Medical Insurance -- we pay 100% of your health insurance premiums.
  • We offer Dental, Vision and Hearing insurance
  • Paid holidays
  • Paid Time-Off
  • Industry leading retirement plan with company match!
  • A family. This is last on the list because it's most important. We care about our team, and expect you to bring that same caring when you join. We do a lot more than just work together. You'll come to love the characters that work here, and you'll build life-long friendships at Day & Night.

 

ARE YOU READY TO JOIN OUR TEAM?

If you want to be part of something bigger than just a job, make this career move and find exactly what you're looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about Day & Night AC and Plumbing by visiting www.DayandNightAir.com.

When you're ready, please follow the directions at www.dayandnightair.applicantlist.com/jobs/ to apply for this position.

Equal Opportunity Employer

 

Truck

Conference Room

Warehouse

Kitchen

Gym





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